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Welcome to Rupert Murdoch -Telstra Scandal - Helen Handbury. If you are interested in reading the material, it is available for complimentary access with a simple click. Should you acknowledge the dedication and time invested in its creation, we kindly request your consideration of a donation to Transparency International Australia The entity catalyses a more profound exploration into political corruption. It is akin to any true crime narrative, where corruption, bribery, fraud, distortion, and thuggery become the narrative's focal points.

 

Learn about horrendous crimes, unscrupulous criminals, and corrupt politicians and lawyers who control the legal profession in Australia. Shameful, hideous, and treacherous are just a few words that describe these lawbreakers.
Fraudulent Reporting: The public service aims to prevent deceptive news reporting and the spread of false information, as well as misleading journalism practices. This includes protecting whistleblowers in Australia through whistleblower protection laws, especially in cases of significant importance. It is crucial to ensure that whistleblowers can safely report misconduct in the government.

 

Bribery and Corruption in Government 

  • Government corruption scandals
  • Anti-bribery measures
  • Political corruption consequences

HELEN HANDBURY - Sister of Rupert Murdoch

Absent Justice - Helen Handbury

 

I'm grateful for Helen's comments. 

 

When Helen Handbury, Rupert Murdoch's sister, visited my holiday camp a second time after reading my manuscript at absentjustice.com, she promised to pass along my evidence supporting this website to her brother Rupert. She believed that he would be appalled by Telstra's disregard for justice. I hesitated to inform Helen that Rupert Murdoch knew about Telstra's unethical practices and the promises they rarely ever kept because I greatly respected her. These illegal activities cost every Australian citizen millions of dollars in lost revenue that should have rightfully gone to the government and its citizens.

The statements in the SENATE Hansard suggest that Telstra would have compensated Rupert Murdoch for not meeting their cable rollout commitment time. This is quoted from point 10, pages 5164 and 5165 in the SENATE official Hansard—Parliament of Australia.

Telstra’s CEO and Board have known about the scam since 1992. They have had the time and opportunity to change the policy and reduce the cost of labour so that cable roll-out commitments could be met and Telstra would be in good shape for the imminent share issue. Instead, they have done nothing but deceive their Minister, their appointed auditors and the owners of their stock— the Australian taxpayers. The result of their refusal to address the TA issue is that high labour costs were maintained and Telstra failed to meet its cable roll-out commitment to Foxtel. This will cost Telstra directly at least $400 million in compensation to News Corp and/or Foxtel and further major losses will be incurred when Telstra’s stock is issued at a significantly lower price than would have been the case if Telstra had acted responsibly.  

It is imperative to underscore the $400 million compensation deal negotiated between Telstra, Rupert Murdoch, and Fox. This arrangement stipulated that Telstra would owe $400 million if it failed to deliver the committed telecommunications services by the specified deadline. My primary concern, however, does not revolve around the fulfilment of this compensation in the event of a missed deadline by Telstra. Instead, I am troubled by the failure to transparently address the persistent telephone issues during the government-endorsed arbitration of April 7 and 8, 1994. Despite the prior validation of our claims by the government regulator and the substantial upfront arbitration fees paid by the COT Cases, our ongoing faults remained unremedied. This disparity underscores a concerning discrepancy in treatment between influential personalities like Rupert Murdoch and ordinary Australian citizens striving to maintain businesses reliant on a dependable phone service. This asymmetry serves to underscore the one-sided nature of the COT story.

An example of the corroded copper wire that the COT Cases and some 120,000 COT-type Australian citizens experienced after the COT Cases arbitrations 1.e.:> Worst of the worst: Photos of Australia’s copper network | DelimiterIn my case, I refer to problems that the new owners of my business were experiencing after they purchased my business in December 2001, six years after the conclusion of my arbitration Chapter 4 The New Owners Tell Their Story

 

Absent Justice - Lost Faxes

 

After learning about potential illegal phone hacking, the British government did not conceal the information. They were ready to take action against whoever was responsible for the misconduct. However, when Australian politicians discovered that individuals making COT claims were experiencing phone and fax hacking during a government-endorsed legal process, including illegal interference in the transmission of legal documents and Senate estimate committee hearing material, this information was intentionally hidden to the detriment of the claimants. In the UK, the government acted in the best interests of the victims whose lives were severely affected by the hacking. However, in Australia, the government handled the COT cases poorly, treating the claimants as criminals instead of addressing those who used Telstra's network to hack into their confidential legal documents.

The British Government

 

In 1999, while I was working on the first draft of Absent Justice, I shared it with Rupert Murdoch's sister, Helen Handbury. She was shocked by the clear denial of natural justice that I had experienced. After reading the draft, Helen visited my holiday camp twice and expressed her intention to have Rupert publish it. She believed he would be surprised by the content.

Although I appreciated her offer to have her brother, Rupert, publish my book, he was unlikely to become involved in my publication due to the history between her brother and Telstra (refer to point 10 page 5164 → SENATE official Hansard – Parliament of Australia. This was especially true since my book criticized Telstra's poor workmanship and unlawful conduct towards me. Helen and her friends were impressed by the 1870 Church on my property, which I had turned into charming accommodation. This brought visitors back to my holiday camp year after year.

Helen was amazed by the evidence I had gathered, which demonstrated how long I had been affected by illegal fax hacking. The evidence included threats by Telstra, which were eventually carried out by their associates when I continued to assist the Australian Federal Police with their investigations into phone and fax hacking into my private and business affairs (Refer to Senate Evidence File No 31) and Australian Federal Police Investigation File No/1).

Of course, 1999 was before the hacking scandal linked to Rupert Murdoch and the News of the World saga.

Unfortunately, Helen died in 2004. Some years later, on 26 September 2012, I sent a draft of the original version of this manuscript to her husband, Geoff Handbury, and told him about my conversation with Helen. I asked whether he could suggest the best way for me to get a copy of the book to Rupert Murdoch.

On October 17, 2012, Mr. Handbury replied in a handwritten letter, showcasing beautiful, old-fashioned penmanship. At the time, he was 87 years old, and despite being highly respected for his philanthropic support of various projects in Victoria, he regretfully couldn't assist me due to too much time had passed. Nonetheless, I am grateful for the comments of the sister of the most prominent newspaper owner in the world, who believed that my "intriguing story" was one that her brother should publish.

Interestingly, on October 13, 1993, a Telstra auditor and his secretary visited Cape Bridgewater. By 2015, the auditor had risen to a very senior executive position within Telstra and is now on the board of Murdoch’s Foxtel. He remembers how shocked he and his secretary were when they saw the information I presented about my Telstra problems. They both commented that they could not believe how poorly Telstra had treated me over the previous five years. These five years were confirmed in a letter from AUSTEL dated June 9, 1993 (see AUSTEL’s Adverse Findings, at points 2 to 212). The letter suggested that Telstra knowingly misled and deceived me during my first settlement in December 1992, which shocked them the most.

I included that letter from AUSTEL in the draft of Absent Justice that I provided to Helen Handbury, and I believe that was what prompted her to say I should get Rupert to publish it. The British Government pulled no punches about the ongoing saga now, in 2015, three years after it first went viral across the world. But in Australia, although the government knows that not only did many COT members have their phone lines illegally bugged during their arbitration with Telstra (and after my arbitration was over), but our faxes were ALSO being screened/intercepted by a secondary fax machine (in my case, for at least seven years before sent on to the intended destinations.

In Australia, the COTs have suffered too, just like those victims of the News of the World disaster in Britain; for instance, we couldn’t make a phone call or send a personal fax without being aware that somebody was probably listening in to those calls or intercepting those faxes., Scandrett and Associates prepared the Fax Interception Technical Report exhibit (Scandrett & Associates report Open Letter File No/12 and File No/13), and Peter Hancock of Total Communications Victoria provided a sworn statement to me on 17 December 2014, stating:

“I still stand by my statutory declaration that I was able to identify that the incoming faxes provided to me for review had at some stage been received by a secondary fax machine and then retransmitted, this was done by identifying the dual time stamps on the faxes provided.” (Front Page Part One File No/14)

It is also clear from Front Page Part One File No/1File No/2-A to 2-EFile No/3File No/4, and Front Page Part One File No/5 that numerous documents faxed from my office to the arbitrator's office did not reach their intended destination.

Question 81 in the following AFP transcripts, Australian Federal Police Investigation File No/1, confirms that the AFP told me that the AUSTEL, the Government Communications Authority General Manager of Consumer Affairs (John MacMahon), had supplied the AFP evidence that my phones had been bugged over an extended period. Why did the arbitrator not award me in his official findings concerning this evidence after he was supplied with these AFP transcripts?

"... does identify the fact that, that you were live monitored for a period of time. See we're quite satisfied that, there are other references to it".

However, regarding the validity of that report, Senator Boswell never contacted me regarding the outcome of the Senate estimate’s investigation or any other government investigation into this report, which is easily comparable to the News of the World hacking scandal.

The Federal government has not contacted me concerning this fax hacking/interception issue. Still, if such hacking had taken place in the halls of Britain’s parliament, it would have been even more significant than the News of the World Murdoch hacking fiasco that led to the 2011 shutting down of that newspaper, first circulated in 1847.

In Australia, though, during a government-endorsed arbitration process, with faxes travelling between claimants, their lawyers and advisors, various government officials, at least one senator and the Commonwealth Ombudsman’s office, the Telstra Corporation had so much power, even over the government-endorsed legal process, that it was able to cover up this hacking scandal.

On page 15 of The Most Dangerous Man in the World, written in 2011 by ABC’s Four Corners journalist Andrew Fowler, Mr Fowler notes that Julian Assange was one of those who hacked into Telstra’s Lonsdale Street telephone exchange computer system in the centre of Melbourne. The covert AUSTEL draft report (see ) concerning my telephone problems and faults refers to this same exchange where, for some seven months, Telstra forgot to program in the 055 267 telephone prefix for the Portland/Cape Bridgewater exchange.

Page 21 in the 26 November 1996 Telstra Arbitration Briefing Document for Graham (Golden Messenger) also refers to problems at the Lonsdale Street telephone exchange, stating the issues affected the service lines into Golden Messenger over an extended period. So what did Julian Assange and his friends find at the Lonsdale Street telephone exchange that prompted them to telephone Graham?

My statement to the TIO in my 20 October 1995 letter that “This phrase has now come home to roost (File GS 537GS-CAV 522 to 580) reflected that I believed the advice Graham received from these hackers – that Telstra and others associated with the COT arbitrations were acting unlawfully towards the COT cases – was the truth.

Graham's statutory declaration regarding these hackers, which I provided to Victorian Attorney-General Hon. Robert Clark in 2011, includes the following statements:

“After I signed the arbitration agreement on 21st April 1994 I received a phone call after business hours when I was working back late in the office. This call was to my unpublished direct number.

“The young man on the other end asked for me by name. When I had confirmed I was the named person, he stated that he and his two friends had gained internal access to Telstra’s records, internal emails, memos, faxes, etc. He stated that he did not like what they had uncovered. He suggested that I should talk to Frank Blount directly. He offered to give me his direct lines in the his [sic] Melbourne and Sydney offices …

“The caller tried to stress that it was Telstra’s conduct towards me and the other COT members that they were trying to bring to our attention.

“I queried whether he knew that Telstra had a Protective Services department, whose task was to maintain the security of the network. They laughed, and said that yes they did, as they were watching them (Telstra) looking for them (the hackers). …

“After this call, I spoke to Alan Smith about the matter. We agreed that while the offer was tempting we decided we should only obtain our arbitration documents through the designated process agreed to before we signed the agreement.” (Hacking – Julian Assange File No/3)

Absent Justice - Phone Hacking

George Close - COT Case Technical Consultant

Exhibit AS 492-A file AS-CAV 488-A to 494-E is a letter dated 26 August 1998 from George Close to the new Telecommunications Industry Ombudsman. The fax header records that the fax was sent from Mr Close’s residential fax number at 17:54. Our Main Evidence File (see Open Letter File No/12 and File No/13) contains the technical findings of both Scandrett & Associates and Peter Hancock, showing that they both agree that if the fax header does not include the correct business identification of the respective COT business, it indicates that a secondary fax machine intercepted those faxes and then redirected to the intended destination. This intercepted letter from Mr Close was copied to the offices of twelve different Government Ministers in Parliament House Canberra, raising several important questions. It is worth considering whether government offices in Parliament House are also routed through Telstra’s Fax Streaming centre, and if so, what could happen to the documents that go through that system without the government’s knowledge. This prompts the question of whether privileged, in-confidence material 'leaks' out of Parliament House through Telstra's Fax Streaming process, meaning that private information may not be as secret as assumed.

Just to let you know, although the George Close exhibits are of poor quality (having been copied several times), the poor quality does not diminish the fact that these exhibits, when viewed together, still prove our claims.

Exhibit AS 492-B file AS-CAV 488-A to 494-E, a report faxed by Mr Close on 16 April 1998, has the correct identification across the top of the page (see 61-74-453198 — GEORGE CLOSE & ASSOC—17:34). In simple terms, those with access to Telstra’s network were able to use ‘keywords’, so only specific faxes leaving Mr Close’s residence were intercepted. I have used these two examples because they were sent at approximately the same time in the afternoon, although months apart.

When Geroge Close (the arbitration technical advisor to the COT Cases) visited my residence in Cape Bridgewater after learning his Buderim (Queensland) residence and his office was the conduit (the central location) to where this screening of the advice he gave the COT Cases on what documents they needed to access from Telstra under FOI detailing why this technical information was needed to support their arbitration claims, I showed him Open Letter File No/12File No/13Front Page Part One File No/1,Front Page Part One File No/2-A to 2-EFront Page Part One File No/4 and Front Page Part One File No/5, we discussed the effect of these intercepted/hacked faxes on the COT Cases overall submissions to the arbitrator. Mr Close later sent me an email on 5 August 2011 to assist me in exposing what the Telstra Corporation had been able to do (and get away with) during the COT arbitrations to gain an advantage over all of the COT Cases claims before the arbitrator. His eyes were full of sadness, thinking it was his residence and office, and the advice was given to the COT Cases from it that had caused the COT Cases so much damage (see Front Page Part One File No/26).

“I recall a discussion with Senator Ron Boswell during the late 90’s.

“He had been shown fax’s [sic] which had clear indication of change in the headers, indicating interruption in transmission by a third party or parties.

“He questioned whether it was possible that faxes to and from senators could be interrupted, read or copies.

“My response in the affirmative brought about an expression of extreme anger. Stating that if it could be proven that it occurred the offender(s) would be jailed.

“If required I am prepared to re-state this on an affidavit.”

So far, no one in Australia has even been brought to account, let alone jailed, for the terrible invasion of the COT cases’ private and business lives.

 

Absent Justice - My Story

 

Helen Handbury expressed keen interest in two letters from David Hawker MP. She and her family from the Hamilton area had experienced phone faults similar to mine. In response, Mr. Hawker shared my contact information with his constituents and requested they provide written details of their phone issues. This information was to be submitted to the Senate for further action (refer to Chapter 1—Can We Fix The CAN).

The Hon. David Hawker MP, my local Federal member of parliament, had been corresponding with me for some time, concerned that people in his electorate were being treated as second-class citizens. On 26 July 1993, Mr Hawker wrote:

“A number of people seem to be experiencing some or all of the problems which you have outlined to me. …

“I trust that your meeting tomorrow with Senators Alston and Boswell is a profitable one.”(See Arbitrator File No/76)

On 18 August 1993, The Hon. David Hawker MP again wrote to me, noting:

“Further to your conversations with my electorate staff last week and today I am enclosing a copy of the correspondence I have received from Mr Harvey Parker, Group Managing Director of Commercial and Consumer division of Telecom.

“I wrote to him outlining the problems of a number of Telecom customers in the Western Districts, including the extensive problems you have been experiencing.” (See Arbitrator File No/77 and Arbitrator File No/82)

On 9 December 1993, The Hon David Hawker MP, my local federal member of Parliament, wrote to congratulate me for:

“your persistence to bring about improvements to Telecom’s country services. I regret that it was at such a high personal cost.”  (File 837 -  AS-CAV Exhibit 819 to 843)

This was very affirming, as was another letter dated 9 December 1993 from the Hon David Beddall MP, Minister for Communications, in the Labor Government, to Senator Michael Baume, Senator for New South Whales, which said:

“Let me say that the Government is most concerned at allegations that Telecom has not been maintaining telecommunications service quality at appropriate levels. I accept that in a number of cases, including Mr Smith’s there has been great personal and financial distress This is of great concern to me and a full investigation of the facts is clearly warranted.” (Arbitrator File No/82)

Between April 1990 and when I sold the holiday camp in December 2001,  I continued to sponsor underprivileged groups to stay there during the weeks partly (that became years) when the phone problems continued to beset the holiday camp. At least some money was coming into the business. Those wanting a cheap holiday persisted by telephoning repetitively regardless of being told the camp was no longer connected to Telstra's network. These groups wanted a holiday, and if they had to drive for hours to make a booking as Loreto College did (see below), then a drive they did.  

Sister Maureen Burke drove the three-hour drive to confirm the booking. 

Absent Justice - My Story - Loretto College

Forty-five smiling children - nothing like it in the whole world

The holiday Camp could sleep around 90 to 100 persons in fourteen cabins. I arranged sponsored food purchases through the generosity of several commercial food outlets, and these groups then just used the camp facilities — it didn’t cost me anything other than a small amount of electricity and gas. Around May 1992, I organised a charity week for kids from Ballarat and the South West, including Warrnambool, Hamilton and Portland. This group was organised by Sister Maureen Burke IBVM, the Principal of Loreto College in Ballarat, and I am sure she would not be offended to know that I think of her as the ‘mother’ of the project.

Arrangements regarding food, transport, and any special needs the children might have had to be handled over the phone, and of course, Sister Burke had enormous problems making phone contact; calls were either ringing out, or she was getting a deadline or a message that the number she was ringing was not connected to the Telstra network. Sister Burke knew otherwise. On two occasions in 1992, after trying in vain all through one week, she drove the 3½ hours to make the final arrangements for those camps.

Just as she arrived at the Camp, Karen took a phone call from a furious man who wanted information about a singles weekend we were trying to set up. This caller was quite abusive. He couldn't understand why we were advertising a business but never answered the phone. Karen burst into tears. She had reached the end of her tolerance, and nothing I could say was any help. When Sister Burke appeared in the office, I decided absence was the better part of valour and removed myself, leaving the two women together. Much later, Sister Burke came out and told me she thought it probably best for both of us if Karen were to leave Cape Bridgewater. I felt numb. It was all happening again.

But it wasn't the same as it had been with Faye. Karen and I sat and talked. True, we would separate, but I assured her she would lose nothing because of her generosity and that I would do whatever was necessary to buy her out. We were both relieved at that. Karen rented a house in Portland, and we remained good friends, though, without her day-to-day assistance at the Camp, which had given me space to travel around, I had to drop my promotional tours.

Twelve months later, in March of 1993, Sister Karen Donnellon, also from Loreto College, tried to make contact via the Portland Ericsson telephone exchange to arrange an annual camp.   Sister Donnellon later wrote:

“During a one week period in March of this year I attempted to contact Mr Alan Smith at Bridgewater Camp.  In that time I tried many times to phone through.

Each time I dialled I was met with a line that was blank.  Even after several re-dials there was no response.  I then began to vary the times of calling but it made no difference.” File 231-B  AS-CAV Exhibit 181 to 233

Some years later, I sent Sister Burke an early draft of my manuscript, Absent Justice My Story‘, concerning my valiant attempt to run a telephone-dependent business without a dependent phone service. Sister Burke wrote back,

“Only I know from personal experience that your story is true, otherwise I would find it difficult to believe. I was amazed and impressed with the thorough, detailed work you have done in your efforts to find justice”  File 231-A  AS-CAV Exhibit 181 to 233

Absent Justice - My Story

Of course, Sister Maureen Burke and Sister Karen Donnellon persisted with their continuing battle to find a way to get a proper telephone connection for the holiday camp, partly because it was a low-cost holiday for all concerned but also because these wonderful women were well aware that my business was continuing to exist, albeit ‘by the skin of its teeth, even though Telstra’s automated voice messages kept on telling prospective customers that the business did not exist or the callers simply reached a dreaded silence that appeared to indicate that the number they had called was attached to a ‘dead’ line. Either way, I lost the business that may have followed if only the callers could have successfully connected to my office via this dreaded Ericsson AXE telephone exchange.

AUSTEL’s Adverse Findingsdated March 1994, confirms that between Points 2 to 212, the government communication authority AUSTEL (now ACMA) investigated my ongoing telephone problems concerning my belief that hundreds if not possibly thousands of residents in Ballarat Victoria had problems like Loreto College in tying to telephone my business. It is clear from AUSTEL’s Adverse Findings that AUSTEL/ACMA found my claims were valid concerning Ballarat as the following point 115 notes:

“Some problems with incorrectly coded data seem to have existed for a considerable period of time. In July 1993 Mr Smith reported a problem with payphones dropping out on answer to calls made utilising his 008 number. Telecom diagnosed the problem as being to “Due to incorrect data in AXE 1004, CC-1. Fault repaired by Ballarat OSC 8/7/93, The original deadline for the data to be changed was June 14th 1991. Mr Smith’s complaint led to the identification of a problem which had existed for two 

 

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‘Absent Justice’

The book "Absent Justice" delves into the widespread corruption within the government bureaucracy that tainted the Casualties of Telstra (COT) government-endorsed arbitrations. It exposes the individuals responsible for the serious wrongdoings committed by the arbitrator and the defendants who took part in these arbitrations. It also sheds light on their positions within Australia’s establishment during these illegal acts and the legal system that allowed these injustices to remain unresolved.

This deceitful behaviour is a form of betrayal, reminiscent of a Judas kiss involving secret dealings and betrayal. Such conduct, marked by dishonesty and deceit, fosters a corrupt environment and is tantamount to, if not worse than, double-dealing and deceiving those who trust the government. It represents pure malevolence.

When individuals misuse the law or legal threats to coerce and intimidate others, it leads to legal abuse or bullying. This type of dishonest behaviour often originates from public officials in Australia. Even as recently as 2018 and 2022, the Scott Morrison Liberal Coalition government continued to engage in unacceptable and treacherous misconduct, including legal abuse or bullying, while in power. This misconduct is the subject of a Royal Commission investigation, which has produced unfavourable findings against several public officials (refer to https://shorturl.at/c6BgN).

 

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“I am writing in reference to your article in last Friday’s Herald-Sun (2nd April 1993) about phone difficulties experienced by businesses.

I wish to confirm that I have had problems trying to contact Cape Bridgewater Holiday Camp over the past 2 years.

I also experienced problems while trying to organise our family camp for September this year. On numerous occasions I have rung from both this business number 053 424 675 and also my home number and received no response – a dead line.

I rang around the end of February (1993) and twice was subjected to a piercing noise similar to a fax. I reported this incident to Telstra who got the same noise when testing.”

Cathy Lindsey

“Only I know from personal experience that your story is true, otherwise I would find it difficult to believe. I was amazed and impressed with the thorough, detailed work you have done in your efforts to find justice”

Sister Burke

“Only I know from personal experience that your story is true, otherwise I would find it difficult to believe. I was amazed and impressed with the thorough, detailed work you have done in your efforts to find justice”

Sister Burke

“…your persistence to bring about improvements to Telecom’s country services. I regret that it was at such a high personal cost.”

Hon David Hawker

“I am writing in reference to your article in last Friday’s Herald-Sun (2nd April 1993) about phone difficulties experienced by businesses.

I wish to confirm that I have had problems trying to contact Cape Bridgewater Holiday Camp over the past 2 years.

I also experienced problems while trying to organise our family camp for September this year. On numerous occasions I have rung from both this business number 053 424 675 and also my home number and received no response – a dead line.

I rang around the end of February (1993) and twice was subjected to a piercing noise similar to a fax. I reported this incident to Telstra who got the same noise when testing.”

Cathy Lindsey

“A number of people seem to be experiencing some or all of the problems which you have outlined to me. …

“I trust that your meeting tomorrow with Senators Alston and Boswell is a profitable one.”

Hon David Hawker MP

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