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Please note: absentjustice.com is a work in progress; it was last edited in April  2025.

You can access my book 'Absent Justice' here → Order Now—it's FreeIt presents a compelling narrative that addresses critical societal issues related to justice and equity within Australia's arbitration and mediation processes. If the visitor to tabsentjustice.com sees the value in the research and evidence behind this important work, consider supporting   Transparency International Australia or Transparency International Canada. A donation to either will help raise awareness about the injustices that impact global democracy. 

Learn about horrendous crimes, unscrupulous criminals, and corrupt politicians and lawyers who control the legal profession in Australia. Shameful, hideous, and treacherous are just a few words that describe these lawbreakers. Read about the corruption within the government bureaucracy that plagued the COT arbitrations. Uncover who committed these horrendous crimes and where they sit in Australia’s Establishment and the legal system that allowed these injustices to occur!

Explore the insidious corruption that has seeped deep into the fabric of Australia’s government bureaucracy, casting a dark shadow over the arbitration and mediation system. This corruption is so pervasive and shocking that those reading this part of this true story may be overwhelmed with disgust and disbelief. How has this troubling situation come to fruition? 

Delve into the dark web and uncover a disturbing phenomenon where individuals strategically exploit legal frameworks, wielding legal threats as instruments of manipulation and intimidation. This troubling practice, known as legal abuse or legal bullying, is particularly rampant among public officials in Australia. In numerous instances surrounding the Telstra arbitrations—both leading up to and during the tumultuous proceedings and in their aftermath—these officials have misused their positions of power to coerce individuals and organisations into compliance, exerting undue pressure behind the facade of legal authority.

It will be clear to all visitors who click on the "The Godfather" image below that the arbitration process and its facilitators showed little regard for the rule of law. This process was designed to minimise the defendant's liability in the COT arbitrations, specifically the government-owned Telstra Corporation.

Absent Justice - The Godfather

In the context of the Telstra arbitrations, several media representatives have actively engaged with COT spokesperson Graham Schorer, who meticulously documented significant observations for a forthcoming, unpublished manuscript. The issues highlighted on absentjustice.com have been characterised in a troubling array of terms: counterfeit, bogus, fraudulent, forged, fabricated, sham, and spurious. These labels paint a stark picture of a landscape rife with deceitful practices, extortion, broken promises, and profound corruption.

The narrative weaves together themes of treachery and malfeasance, portraying misleading conduct alongside acts of thuggery and insidious criminal deceit. Underlying this complex web is a pervasive lack of honesty—what has been presented is not just inaccurate, but impractical and fundamentally flawed in all respects, compounded by ominous threats from criminal elements lurking in the shadows. Sadly, Graham can no longer voice these pressing concerns due to health restrictions. I have taken on the responsibility of being his representative, articulating the collective experiences and struggles of all those impacted in the COT cases.

Authors must construct a comprehensive narrative that is deeply rooted in factual information. The notion of skirting the truth to shield essential details that could affect others involved in this compelling story—one that has shaped and transformed countless lives over the past three decades—is not an option. While delving into these complex matters has undeniably posed challenges, standing firm and sharing my insights has proven imperative, as I have endeavoured to do in Chapter 3 Conflict of Interest.

Visitors to absentjustice.com will likely grasp the profound reasoning behind my unwavering dedication to recounting this narrative at the age of eighty-one, driven by the belief that truth deserves to be illuminated, no matter how difficult the path may be.

My first draft manuscript of Absent Justice also caught the eye of Senator Kim Carr. After he reviewed it, he expressed his thoughts in writing, indicating a serious engagement with the content and the issues I highlighted. His response suggested that the themes in my manuscript resonated with him as well, emphasising the widespread impact of the injustices I attempted to address.

Infringe upon the civil liberties.

Absent Justice - Senator Kim Carr

Most Disturbing And Unacceptable. 

“I continue to maintain a strong interest in your case along with those of your fellow ‘Casualties of Telstra’. The appalling manner in which you have been treated by Telstra is in itself reason to pursue the issues, but also confirms my strongly held belief in the need for Telstra to remain firmly in public ownership and subject to public and parliamentary scrutiny and accountability.

“Your manuscript demonstrates quite clearly how Telstra has been prepared to infringe upon the civil liberties of Australian citizens in a manner that is most disturbing and unacceptable.” 

Introduction 

After Mr Anderson, Telstra's Portland technician, completed his testing on 27 April 1994, the phone took nine days to reach Telstra’s laboratory. It arrived on 6 May, and laboratory testing did not commence for another four days. Ray Bell, the author of the TF 200 report, was adamant at point 1.3, under the heading Initial Inspection, that:

“The suspect TF200 telephone when received was found to be very dirty around the keypad with what appeared to be a sticky substance, possibly coffee.” (See Tampering With Evidence File No 3)

Clicking on the TF200 telephone below will show that a second photo I received under FOI was taken from the front of the same TF200 phone, confirming that the note I placed on it was pretty clean when it was received at Telstra. See Open Letter File No/37 exhibits 3, 4, 5, and 6. So, who smothered the grease over the front of the telephone after it left my business and poured the sticky beer residue into the same now dirty telephone, insinuating I was a hopeless drunk?

Absent Justice - TF200 EXICOM telephone

This report raises several questions. When the phone left my office, it was pretty clean. Why did it arrive at the laboratory in such a filthy state? How did the beer get inside the phone? Who would have a reason to pour beer into the phone and why? If the addition of beer was not deliberate, how did it get inside the phone? The main aim of Telstra’s submitted report, used as evidence, was to prove that Telstra’s service was not at fault.

As soon as I read this beer-in-the-phone report, I requested the arbitrator, asking for a copy of all the laboratory technicians' handwritten notes so he could see how Telstra had arrived at their conclusion. I had appointed my forensic document researcher to look over the documents when I received them, and he provided me with his CV credentials and signed a confidentiality agreement stating he would not disclose his findings to anyone outside of the arbitration procedure. Although I passed all this information on to the arbitrator, the only response I received from the arbitrator and Telstra was a duplicate copy of the report I had already received as part of Telstra’s defence.

On 28 November 1995, six months after my arbitration ended, I received Telstra’s TF200 EXICOM report. This report confirms Telstra carried out two separate investigations of my EXICOM TF200 telephone, two weeks apart and the second test report, dated between 24 and 26 May 1994, proved that the first one, the report provided to the arbitrator, was not an accurate account of the testing process at all, but a total fabrication. Photos and graphs by Telstra laboratory staff proved wet beer introduced into the TF200 phone dried out entirely in 48 hours. As mentioned above, Telstra collected my phone from my business on 27 April 1994, but it was not tested until 10 May – a gap of 14 days. Various pages (see Tampering With Evidence File No/5) confirm that, even though Telstra knew its second investigation proved the first arbitration report, dated between 10 and 12 May 1994, was more than fundamentally flawed, it still submitted the first flawed report to the arbitrator as Telstra’s true findings.

The marked Telstra FOI documents folio A64535 to A64562 (see Tampering With Evidence File No/5) are clear evidence that Telstra did do two separate TF200 tests on my collected phone two weeks apart. FOI folio A64535 confirms with this handwritten Telstra laboratory file note, dated 26 May 1994, that when wet beer was poured into a TF200 phone, the wet substance dried up within 48 hours. The air vents within the phone itself allowed for the beer to escape. In other words, how could my TF200, collected on 27 April 1994, have been wet inside the phone on 10 May 1994 when it was tested at Telstra’s laboratories?

Absent Justice - A disturbing twist

Another disturbing side to this tapering with arbitration evidence by Telstra is that I volunteered for the Cape Bridgewater Country Fire Authority (CFA) for many years before this tampering occurred. The following chapters show that during my arbitration, Telstra twisted why I could not be present for the testing of my TF200 telephone at my premises on a scheduled meeting on the morning of 27 April 1994. Telstra only reported in their file notes (later submitted to the arbitrator) that I refused to allow Telstra to test the phones because I was tired. There was no mention in these file notes that I advised the fault response unit that I had been fighting an out-of-control fire for 14 hours or that my sore eyes made it impossible to observe such testing by Telstra. I fought the fire the previous evening from 6 pm to 9 am the following morning.

It is clear from our Tampering With Evidence page that not only did Telstra set out to discredit me by implying I was just too tired to have my TF200 phone tested, but after Telstra removed the phone, it was tampered with before it arrived at Telstra’s Melbourne laboratories: someone from Telstra poured beer into the phone. In its arbitration defence report, Telstra then alleged that sticky beer was the cause of the phone’s ongoing lock-up problems, not the Cape Bridgewater network. This wicked deed and the threats I received from Telstra during my arbitration testify that my claims should have been investigated years ago. So, even though I carried out my civic duties as an Australian citizen, over and beyond, by supplying vital evidence to the AFP and fighting out-of-control fires, I was still penalised on both occasions during my arbitration.

The other twist to this part of my story is, how could I have spilt beer into my telephone, as Telstra's arbitration defence documents state, when I had been fighting an out-of-control fire? I certainly would not have been driving the CFA truck or assisting my fire buddies had I been drinking beer. Reading this part of my story will give the reader some idea of the dreadful conduct that we COT Cases had to put up with from Telstra as we battled for a reliable phone service. 

I believe the Canadian government would have been deeply concerned by the egregiously fabricated report, which falsely depicted me as an alcoholic. Such an outrageous claim undermines the integrity of firefighters, a profession that demands reliability and composure. The Canadian Firefighters Association, much like its counterpart in Australia, has a zero-tolerance policy for intoxicated personnel. Yet, despite the seriousness of the allegations, the Australian government has failed to investigate the disturbing circumstances surrounding Telstra's submission of such a maliciously falsified document. This negligence raises serious questions about accountability and the protection of professional reputations.

The Australian government, which held ownership of the national telecommunications network, chose to distance itself from a troubling situation that emerged from my evidence. This evidence revealed that Telstra had knowingly relied on fundamentally flawed test results supervised by Bell Canada International Inc., one of Canada’s most prestigious telecommunications firms. Despite my attempts to seek clarification from Telstra regarding the inaccuracies in the BCI reporting, they remained unresponsive. Similarly, Bell Canada did not bother to address my inquiries concerning the discrepancies found in their Cape Bridgewater BCI tests. In contrast, as illustrated in the following letter, the Canadian government took the initiative to respond, demonstrating its commitment to accountability.

Absent Justice - Bell Canada International

I believe you are taking the most appropriate course of action

The Canadian government ministers’ office wrote back on 7 July 1995, noting:

"In view of the facts of this situation, as I understand them, I believe you are taking the most appropriate course of action in contacting BCI directly with respect to the alleged errors in their test report, should you feel that they could assist you in your case."   

On 29 June 1995, the Canadian government appeared concerned that Telstra's lawyers, Freehill Hollingdale & Page (now known as Herbert Smith Freehills Melbourne), provided false Bell Canada International Inc. tests. 

On June 29, 1995, the Canadian government expressed serious concerns regarding the actions of Telstra's legal team, Freehill Hollingdale & Page (now known as Herbert Smith Freehills, Melbourne). They were accused of providing falsified test results from Bell Canada International Inc., which were misleading and untruthful. These deceptive results claimed that 15,590 test calls had successfully navigated the Portland/Cape Bridgewater telephone exchanges over a five-day testing period. This system was crucial for the operation of my business, and astonishingly, it reported a success rate beyond all expectations. This figure seemed extraordinary and exceeded the global standards not yet implemented in those specific exchanges.

Furthermore, Mr. Ian Joblin, a clinical psychologist, was assigned a testing site located over 112 kilometres away from Portland for his evaluation. This decision raised additional questions about the integrity of the testing process. Following this, he was set to travel to Portland to assess my mental health amid the arbitration proceedings. The entire situation highlighted significant discrepancies in the testing methodologies employed, raising concerns about the fairness of the arbitration process itself.

As outlined in official government records, the government explicitly assured that the law firm Freehill Hollingdale & Page would not have any further involvement in the ongoing COT cases (refer to point 40 in the  Prologue Evidence File No/2). It is important to note that this firm was responsible for providing Ian Joblin, a clinical psychologist, with a witness statement for the arbitrator. However, a significant issue arose: Maurice Wayne Condon, a Freehill Hollingdale & Page representative, only signed the witness statement, and notably lacked Mr. Joblin's signature.

During my arbitration proceedings in 1994/95, I disclosed to Mr. Joblin that Telstra had been monitoring my daily activities since 1992. I also presented Freedom of Information (FOI) documents showing that Telstra had redacted key portions of the recorded conversations related to my case. This information visibly troubled Mr. Joblin, who realised he had been misled by Telstra's legal representatives, specifically those from Freehill Hollingdale & Page. I was able to provide compelling evidence that this law firm had given Mr. Joblin a misleading report regarding my telecommunications issues prior to our interview. Mr. Joblin acknowledged that his findings would address these serious concerns in light of this evidence. However, it is essential to note that, despite the gravity of the situation, no adverse findings were made against either Telstra or Freehill Hollingdale & Page.

As shown in government records, the government assured the COT Cases (see point 40 Prologue Evidence File No/2), Freehill Holingdale & Page would have no further involvement in the COT issues the same legal firm which when they provided Ian Joblin, clinical psychologist's witness statement to the arbitrator, it was only signed by Maurice Wayne Condon, of Freehill's. It bore no signature of the psychologist.

Absent Justice - The Firm

COT Case Strategy - Legal Advice - Freehill Hollingdale & Page 

As shown on page 5169 in Australia's Government SENATE official Hansard – Parliament of Australia Telstra's lawyers Freehill Hollingdale & Page devised a legal paper titled “COT Case Strategy” (see Prologue Evidence File 1-A to 1-Cinstructing their client Telstra (naming me and three other businesses) on how Telstra could conceal technical information from us under the guise of Legal Professional Privilege even though the information was not privileged. 

This COT Case Strategy was to be used against me, my named business, and the three other COT case members, Ann Garms, Maureen Gillan and Graham Schorer, and their three named businesses. Simply put, we and our four businesses were targeted even before our arbitrations commenced. The Kangaroo Court was devised before the four COT Cases signed our arbitration agreements. 

Mr. Joblin insisted that he include the inappropriate way Telstra treated me in his report to Freehill Hollingdale & Page. He emphasised that their inadequate methods of assistance warranted a careful review. Mr. Joblin made it clear that no consumer should be forced to write to their provider's lawyers, detailing the ongoing complaints their business is experiencing, under the threat that if they do not, their provider will not try to resolve the issues. However, ensuring that no negative findings are documented against Telstra or Freehill Hollingdale & Page is crucial.

A critical question remains: Did Maurice Wayne Condon intentionally remove or alter any references in Ian Joblin's initial assessment regarding my mental soundness? On 21 March 1997, twenty-two months after the conclusion of my arbitration, John Pinnock (the second appointed administrator to my arbitration), wrote to Telstra's Ted Benjamin (see File 596 AS-CAV Exhibits 589 to 647) asking: 

1...any explanation for the apparent discrepancy in the attestation of the witness statement of Ian Joblin .

2...were there any changes made to the Joblin statement originally sent to Dr Hughes compared to the signed statement?" 

The fact that Telstra's lawyer, Maurice Wayne Condon from Freehills, signed the witness statement without the psychologist's necessary signature raises serious concerns about the substantial influence that Telstra’s legal team wields over the arbitration process in Australia. This situation is particularly troubling given that I have yet to receive a copy of Telstra's formal response to John Pinnock's letter. Legally, I should have been notified, especially since we are still within the statute of limitations period for appealing my arbitration outcome.

Despite repeated reminders sent to Mr. Pinnock and the Telecommunications Industry Ombudsman (TIO) Board and Council—both of whom were responsible for overseeing the COT arbitrations—my concerns seem to have been overlooked. It's important to note that the government had explicitly assured that Freehills Hollingdale and Page, now known as Herbert Smith Freehills Melbourne, would not play any role in the COT arbitrations. .

Maurice Wayne Condon, acting as Telstra's legal representative from Freehill Hollingdale & Page, signed the witness statement without securing the psychologist's signature, raising serious questions about the level of influence and power that Telstra's legal team wields over the arbitration process in Australia.

What is particularly shocking to numerous individuals who have scrutinized several other witness statements submitted by Telstra throughout various COT case arbitrations—including my own—is that, despite the Senate being informed of discrepancies concerning signatures in my case, the alteration of a medically diagnosed condition to imply that I was mentally disturbed constitutes an issue that transcends mere criminal misconduct. It raises profound ethical concerns. Maurice Wayne Condon's assertion that he witnessed a signature on the arbitration witness statement prepared by Ian Joblin, a qualified clinical psychologist, is rendered questionable by the absence of Joblin's signature on the affirmation in question. This discrepancy strongly suggests that a thorough investigation into the COT case's circumstances is warranted and essential.

Since then, the lawyer from Freehill Hollingdale & Page, whose signature was on the undersigned witness statement, has shocked several senators, including Senator Joyce. This lawyer was from the same law firm whose "COT Case Strategy" was set up by Telstra and its lawyers to hide all relevant technical proof that the COT Cases indeed did have ongoing telephone problems affecting the viability of their businesses

I have actively raised awareness with the Canadian government about the troubling issues highlighted on absentjustice.com. This initiative stems from my firm belief that if the Australian government had offered similar support, I could have effectively used their letter of concern to engage with the appropriate government agencies. Such a cooperative approach could have initiated a thorough and transparent investigation into Telstra's concerning practice of using falsified arbitration reports as legal defences against an Australian citizen.

Any individual who has signed an agreement endorsed by the government as a fair agreement and finds that the process which the government had endorsed is not being conducted under the rule of law has a legal right to contest these unlawful actions if they can prove their legitimate grievances are tragically being overlooked by both the arbitrator and the arbitrators advisor. If these serious matters had been treated with the urgency and attention they warranted, I would have been able to expose further significant discrepancies, including three additional false reports submitted by Telstra—documents that were egregiously inaccurate at the time they were submitted. Such revelations could have prompted the government to take a more critical stance toward my claims and necessary actions. 

Canadian Flag 2

I emphasise that if the Australian government had launched a thorough investigation during the pivotal months of late 1995, when the Hon David Hawker MP, my federal representative, presented my report highlighting egregious crimes and significant inaccuracies, the outcome might have been different. As illustrated in the accompanying image, my report unveiled that Telstra, Australia’s major government-owned telecommunications company, relied on three other documented reports known to be inaccurate to bolster its defence against my claims. This troubling situation raises profound questions about how a corporation under government ownership was allowed to submit misleading evidence in a government-sanctioned arbitration process, effectively undermining the rights of its own citizens..

After reviewing both Open Letter File No/41/Part-One and File No/41 Part-Two, it's clear that the exhibits and evidence attached to the report provided by both the Hon David Hawker MP and me to Senator Richard Alston, who then passed it on to his staff manager, Paul Fletcher, for investigation.

The Canadian government's interest in uncovering the truth about Bell Canada International Inc. has inspired me to leverage their commitment as a foundation for sharing my story on this homepage. Their proactive approach in seeking transparency has provided a compelling backdrop for the narrative I wish to present.

Absent Justice - Hon David Hawker MP

Open Letter File No/41/Part-One and File No/41 Part-Two

As illustrated in Part 2 → Chapter 5 Fraudulent Conduct, the arbitrator undertook a misguided and relentless campaign to exonerate both the technical and financial advisors from any potential liability for negligence during their arbitration process. This campaign strategically removed crucial clauses from the agreed arbitration framework, effectively allowing both technical and financial advisors to operate outside the rule of law. 

Once the arbitrations were underway, this lack of oversight had significant repercussions; both the technical and financial units could significantly minimise Telstra's liability, which was undoubtedly the case in my arbitration. This troubling outcome undermined the integrity of the process and placed the claimant at a severe disadvantage, compromising their rightful claims and interests.

The injustices detailed on absentjustice.com could have potentially been resolved as early as 1995, ultimately saving countless individuals from the prolonged struggles and hardships that have persisted over the years. The demand for accountability and justice in these cases is of utmost importance, and I remain committed to ensuring that these urgent issues receive the attention they truly deserve.

Until the late 1990s, the Australian government entirely owned Telecom, Australia’s telephone network and the communications carrier (today privatised and called Telstra). Telecom held the monopoly on communications and let the network deteriorate into disrepair. When four small business owners had severe communication problems, they were forced into arbitration with Telstra to fix their issues. The arbitrations were a sham: the appointed arbitrator not only allowed Telstra to minimise the Casualties of Telstra (COT) members’ claims and losses but also bowed down to Telstra and let the carrier run the arbitrations. Telstra committed serious crimes during the arbitrations, yet the Australian government and the Australian Federal Police have not held Telstra, or the other entities involved in this deceit, accountable.

Books Written Concurrently - Absent Justice

My name is Alan Smith. This is the story of a group of ordinary small-business people fighting one of the largest companies in the country. It is the story of how, for years, Telstra (in the earlier days called Telecom) refused to address the many phone problems that were affecting the capacity of the COT Four to run their businesses, telling them, ‘No fault found.’

When the COT Four presented their dispute to the government, they were manipulated, pressured, and squeezed into an unfair and costly arbitration.

Telstra and its legal defence team perverted the course of justice in the arbitration process by using dubious strategies such as intercepting faxes and conversations (bugging), failing to deliver crucial FOI documents (or giving them months and even years too late, often so highly censored that little intelligible remained), and even destroying documentary evidence and fabricating evidence.

I learned how the arbitrator ignored central points in my claim at arbitration, and that no amount of effort to address these points bore any fruit.

During all these travesties, the regulatory bodies—Austel (for the government) and the TIO (for the carriers)—failed to exercise any control over Telstra to the point where they could reasonably be seen as acting in concert.

Together, these travesties spell a breakdown of justice that is way out of proportion to the problem we began with—people asking that their phone services be guaranteed to work to a reasonable standard so that they can reliably conduct their businesses.

On October 3, 2008, I entered the imposing room of the Administrative Appeals Tribunal (AAT) to present my claims before Mr. G.D. Friedman, a distinguished senior member known for his fair and insightful rulings. I had come to discuss the elusive 1994 arbitration documents, which were crucial to my case and had been withheld for far too long. This hearing represented a pivotal moment in my long quest for justice.

In my 157-page Statement of Facts and Contentions (submission to the court dated 26 July 2008, which I submitted to Mr. Friedman and the government lawyers representing ACMA, I clearly outlined how AUSTEL (now known as ACMA) acted inappropriately and lacked transparency for reasons that remain unclear. To support my claims, I presented over 1,760 exhibits during the ten-month AAT hearing, along with 23 letters and attachments directed to the ACMA board. These materials provided conclusive evidence that AUSTEL had violated its statutory obligations to me as a claimant in their endorsed arbitration process

Standing before the tribunal, I asserted my rightful claim to these long-awaited documents, emphasising that the government had solemnly promised to provide them to me in 2008. This assurance had been given in exchange for my decision not to take my claims to the Senate and the Parliament House Press Gallery immediately after signing the government-endorsed arbitration agreement. I had signed this agreement on April 21, 1994, with a sense of hope and trust that the government would honor its commitment.

Yet, by the time October 3, 2008, arrived—an agonising fourteen years later—I was still waiting for the delivery of the promised documents. The atmosphere in the courtroom was tense; while the AAT did not have the authority to release these documents for public scrutiny, an extraordinary moment unfolded.

I am sure that those in the court gallery that day would conclude that Mr. G.D. Friedman encouraged me to continue my pursuit of justice in a surprising gesture of support. He turned towards me, addressing me directly in open court. His voice was steady and reassuring, resonating throughout the chamber and capturing the attention of everyone present, including two government lawyers from the ACMA who were watching intently. His words served as a rallying cry, reminding me that my quest for the truth was a worthy endeavour that should not be abandoned despite the many obstacles I was facing noting:

“Let me just say, I don’t consider you, personally, to be frivolous or vexatious – far from it.

“I suppose all that remains for me to say, Mr Smith, is that you obviously are very tenacious and persistent in pursuing the – not this matter before me, but the whole – the whole question of what you see as a grave injustice, and I can only applaud people who have persistence and the determination to see things through when they believe it’s important enough.”

The book "Absent Justice" is available for online reading in Chapters 1-12. This compelling narrative is rooted in real events, starkly contrasting the accounts of many public servants, who often lack the depth of real-world experience. Their understanding of governance and law is primarily derived from textbooks and the academic discussions they engaged in during their university years, rather than from hands-on experience.

I recognised this disparity and felt a pressing need to assemble a comprehensive evidence file. This file illustrates that the establishment's claims do not accurately depict the complex realities surrounding the events leading up to, during, and following the casualties associated with the Telstra government-endorsed arbitrations. To explore this evidence, you can click on Evidence File-1 and Evidence-File-2.

The chronology of events featured on absentjustice.com, titled 'My Story Warts and All', remains a work in progress. It is deliberately unillustrated at this stage because, as previously mentioned, readers can seek verification of our narrative simply by accessing Evidence File-1 and Evidence-File-2. I invite every visitor to this website to embark on their own journey to uncover the truth about the struggles faced by a group of Australian small business owners who bravely challenged the Telstra Corporation. Their story is one of resilience and unwavering determination in adversity.

 
Chapter 1
Chapter 1
Learn about government corruption and the dirty deeds used by the government to cover up these horrendous injustices committed against 16 Australian citizens
Chapter 2
Chapter 2
Betrayal deceit disinformation duplicity falsehood fraud hypocrisy lying mendacity treachery and trickery. This sums up the COT government endorsed arbitrations.
Chapter 3
Chapter 3
Ending bribery corruption means holding the powerful to account and closing down the systems that allows bribery, illicit financial flows, money laundering, and the enablers of corruption to thrive.
Chapter 4
Chapter 4

Learn about government corruption and the dirty deeds used by the government to cover up these horrendous injustices committed against 16 Australian citizens. Government corruption within the public service affected most if not all of the COT arbitrations. 

Chapter 5
Chapter 5
Corruption is contagious and does not respect sectoral boundaries. Corruption involves duplicity and reduces levels of morality and trust.
Chapter 6
Chapter 6
Anti-corruption policies need to be used in anti-corruption reforms and strategy. Corruption metrics and corruption risk assessment is good governance
Chapter 7
Chapter 7

Bribery and Corruption happens in the shadows, often with the help of professional enablers such as bankers, lawyers, accountants and real estate agents, opaque financial systems and anonymous shell companies that allow corruption schemes to flourish and the corrupt to launder their wealth.

Chapter 8
Chapter 8
Corrupt practices in government and the results of those corrupt practices become problematic enough – but when that corruption becomes systemic in more than one operation, it becomes cancer that endangers the welfare of the world's democracy.
Chapter 9
Chapter 9

Corruption in government, including non-government self-regulators, undermines the credibility of that government. It erodes the trust of its citizens who are left without guidance are the feel of purpose. Bribery and Corruption is cancer that destroys economic growth and prosperity. 

Chapter 10
Chapter 10

The horrendous, unaddressed crimes perpetrated against the COT Cases during government-endorsed arbitrations administered by the Telecommunication Industry Ombudsman have never been investigated. 

Chapter 11
Chapter 11

This type of skulduggery is treachery, a Judas kiss with dirty dealing and betrayal. This is dirty pool and crookedness and dishonest. This conduct fester’s corruption. It is as bad, if not worse than double-dealing and cheating those who trust you.&a

Chapter 12
Chapter 12
Absentjustice.com - the website that triggered the deeper exploration into the world of political corruption, it stands shoulder to shoulder with any true crime story.
 

 

Absent Justice - My Story - Parliament House Canberra

On page 62 in Senate Hansard – Parliament of Australia, Mr Barry O’Sullivan, who was the original arbitration claim advisor to COT Case Ann Garms, Graham Schorer and me, advised a Senate Committee, under oath, that we three claimants:

“… had expressed identical concerns about accessing their documents. They had all suffered frustration with the FOI process to that point in time. This issue remained as one of the major stumbling blocks in their signing the arbitration document itself. We spent almost two hours with Mr Peter Bartlett  in a boardroom at Minter Ellison. The claimants very clearly articulated to him their serious concerns about whether they would be able to access the documents or be given sufficient documents to prepare their claim.

Mr Bartlett actually left the room and returned and reported to us that he had spoken to Dr Hughes and that he had been given an assurance by Dr Hughes that all documents requested by the claimants in the process of the preparation of their claims would be provided. All I can tell you from that date forward is that a combination of requests to the arbitrator and under freedom of information have failed in any way to allow the claimants, at least the ones that we have dealt with, to prepare their claim in a conventional manner”

As has been further confirmed above on page 62 in Senate Hansard – Parliament of Australia, before I and the other three COT Cases signed for arbitration, Warwick Smith, Peter Bartlett and Dr Hughes all assured us the documents we required from Telstra would begin to flow through to us once our signatures were on the agreement.  The Arbitration Agreement was secretly altered just 36 hours before we were told if we did not sign this altered agreement, Telstra would walk away. 

In 2005, Barry O'Sullivan became a senator on behalf of the National Party.

Who made the decision to eliminate the $250,000 liability caps from the arbitration agreement before Ms. Garms, Mr. Schorer, and I felt compelled to sign it under the threat that refusing to comply would leave us with no option but to seek resolution in court?
 
Who was responsible for replacing the $250,000 liability clauses in the newly drafted arbitration agreement, which was subsequently utilized for the remaining twelve COT cases? Why was this significant change to the liability terms communicated to the claimants, who had already been pressured under duress to accept the removal of clauses 25 and 26 from their arbitration agreements? Furthermore, why were my appeal lawyers not notified of these critical changes at the moment when we were seeking to leverage the coerced removal as a pivotal point in our appeal?
 
Absent Justice - Violated Rights
 
To better understand the pervasive corrupt practices embedded within Australia's arbitration system, I invite you to examine "Chapter 5 Fraudulent Conduct." This chapter meticulously uncovers the key figures and dynamics involved in the controversial decision to eliminate the $250,000 liability caps articulated in clauses 25 and 26 of the Casualties of Telstra arbitration agreement. Initially, there was a clear consensus between the government and the legal representatives of the COT Cases to preserve these critical arbitration clauses, which were specifically crafted to protect the claimants' legal right to seek redress against the technical and financial consultants. These safeguards were essential for holding these professionals accountable for any negligence that may have transpired during the arbitration process.
 
However, the sudden and drastic removal of these liability caps stripped the claimants of their right to contest the awards. It significantly skewed the balance of power in favour of Telstra, the defendant in this case. This pivotal alteration substantially reduced Telstra's potential financial losses, effectively sealing the fates of countless claimants and robbing them of their opportunity for justice. Moreover, it entrenched highly favourable conditions for the corporate entity involved, which were already skewed against the interests of the individuals seeking redress. This chapter invites readers to delve into the intricate web of manipulation and deception at play, revealing the profound implications of these actions on the integrity and credibility of the arbitration process in Australia.

Absent Justice - Articles 7 and 12

The relentless and aggressive behaviour directed at Telstra Casualties unmistakably embodied elements of bullying, treachery, abuse, and malicious harassment. This orchestrated campaign was designed with a sinister intent to disrupt their operational effectiveness and instigate chaos within their organisation. The troubling actions were not merely random acts; they were calculated attempts to undermine the stability and integrity of Telstra's operations.

In response to this alarming situation, Telstra made a strategic decision to engage the services of 47 of Australia’s most prestigious law firms. These legal powerhouses were placed on retainer, fully prepared to employ tactics that included fraud and falsification, if necessary, to manoeuvre through the intricate landscape of the arbitration process. This proactive approach ensured that Telstra's interests were safeguarded and vigorously defended throughout the arbitration proceedings, no matter the cost.

Though it may seem that this is merely a tale about telephones, at its core, this narrative unveils a deeper story of human suffering inflicted by a corporation wielding too much power and influence. 

The Australian government, which held ownership of the national telecommunications network, chose to distance itself from a troubling situation that emerged from my evidence. This evidence revealed that Telstra had knowingly relied on fundamentally flawed test results supervised by Bell Canada International Inc., one of Canada’s most prestigious telecommunications firms. Despite my attempts to seek clarification from Telstra regarding the inaccuracies in the BCI reporting, they remained unresponsive. Similarly, Bell Canada did not bother to address my inquiries concerning the discrepancies found in their Cape Bridgewater BCI tests. In contrast, as illustrated in the following letter, the Canadian government took the initiative to respond, demonstrating its commitment to accountability.

To continue reading about various issues that are also important and support my narrative, click on the twelve chapters below for further clarity on absentjustice.com. This site provides an accurate account of cover-up after cover-up. 

 
Telstra-Corruption-Freehill-Hollingdale & Page
Telstra-Corruption-Freehill-Hollingdale & Page

Corrupt practices persisted throughout the COT arbitrations, flourishing in secrecy and obscurity. These insidious actions have managed to evade necessary scrutiny. Notably, the phone issues persisted for years following the conclusion of my arbitration, established to rectify these faults.

Confronting Despair
Confronting Despair

The independent arbitration consultants demonstrated a concerning lack of impartiality. Instead of providing clear and objective insights, their guidance to the arbitrator was often marked by evasive language, misleading statements, and, at times, outright falsehoods.

Flash Backs – China-Vietnam
Flash Backs – China-Vietnam

In 1967, Australia participated in the Vietnam War. I was on a ship transporting wheat to China, where I learned China was redeploying some of it to North Vietnam. Chapter 7, "Vietnam—Vietcong," discusses the link between China and my phone issues.

A Twenty-Year Marriage Lost
A Twenty-Year Marriage Lost

As bookings declined, my marriage came to an end. My ex-wife, seeking her fair share of our venture, left me with no choice but to take responsibility for leaving the Navy without adequately assessing the reliability of the phone service in my pursuit of starting a business.

Salvaging What I Could
Salvaging What I Could

Mobile coverage was nonexistent, and business transactions were not conducted online. Cape Bridgewater had only eight lines to service 66 families—132 adults. If four lines were used simultaneously, the remaining 128 adults would have only four lines to serve their needs.

Lies Deceit And Treachery
Lies Deceit And Treachery

I was unaware of Telstra's unethical and corrupt business practices. It has now become clear that various unethical organisational activities were conducted secretly. Middle management was embezzling millions of dollars from Telstra.

An Unlocked Briefcase
An Unlocked Briefcase
On June 3, 1993, Telstra representatives visited my business and, in an oversight, left behind an unlocked briefcase. Upon opening it, I discovered evidence of corrupt practices concealed from the government, playing a significant role in the decline of Telstra's telecommunications network.
A Government-backed Arbitration
A Government-backed Arbitration

An arbitration process was established to hide the underlying issues rather than to resolve them. The arbitrator, the administrator, and the arbitration consultants conducted the process using a modified confidentiality agreement. In the end, the process resembled a kangaroo court.

Not Fit For Purpose
Not Fit For Purpose

AUSTEL investigated the contents of the Telstra briefcases. Initially, there was disbelief regarding the findings, but this eventually led to a broader discussion that changed the telecommunications landscape. I received no acknowledgement from AUSTEL for not making my findings public.
&am

A Non-Graded Arbitrator
A Non-Graded Arbitrator

Who granted the financial and technical advisors linked to the arbitrator immunity from all liability regarding their roles in the arbitration process? This decision effectively shields the arbitration advisors from any potential lawsuits by the COT claimants concerning misconduct or negligence.<

The AFP Failed Their Objective
The AFP Failed Their Objective

In September 1994, two officers from the AFP met with me to address Telstra's unauthorized interception of my telecommunications services. They revealed that government documents confirmed I had been subjected to these violations. Despite this evidence, the AFP did not make a finding.&am

The Promised Documents Never Arrived
The Promised Documents Never Arrived

In a February 1994 transcript of a pre-arbitration meeting, the arbitrator involved in my arbitration stated that he "would not determination on incomplete information.". The arbitrator did make a finding on incomplete information.

Who We Are

 

Absent Justice was set up in an attempt to publish a true account of what really happened during the various Australian Government-endorsed arbitrations with Telstra. We are a group of Australians who call themselves the Casualties of Telstra (CoT). This website stands as a testament to the unlawful conduct we were exposed to.

This is the story of a group of ordinary small-business people fighting one of the largest companies in the country. The story of how for years Telstra refused to address the many phone problems that were affecting the capacity of the COT Four to run their businesses, telling them ‘No fault found,’ when documents on this website show they were found to have existed as the following government records show (see AUSTEL’s Adverse Findings, at points 2, to 212)

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Who We Are

 

Absent Justice Ebook

Read Alan’s new book
‘Absent Justice’

My decision to write this book stems from the complex nature of our narrative and the wide range of exhibits that required careful organization and duplication. This strategic choice allows readers to recognize the various crimes committed against the COT Cases by numerous entities, including public officials and regulatory agencies. This storytelling approach is essential in illustrating the extensive criminality that thrived within the government-sanctioned arbitrations under the International Arbitration Act.

Until the late 1990s, the Australian government-owned Australia's telephone network and the communications carrier Telecom (now privatized and known as Telstra). Telecom monopolised communications and allowed the network to fall into disrepair. Instead of addressing our severely deficient telephone services as part of the government-endorsed arbitration process—which became an uneven battle we could never win—these issues were never resolved, despite the hundreds of thousands of dollars it cost claimants to pursue their cases against this government-owned asset.

Read About Our Dealings With

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“…the very large number of persons that had been forced into an arbitration process and have been obliged to settle as a result of the sheer weight that Telstra has brought to bear on them as a consequence where they have faced financial ruin if they did not settle…”

Senator Carr

Absent Justice - Unresolved Privacy Issues

A young man (a boy) with a Conscience.

Julian Assange provided a vital link for the COT cases, but we did not know this during our arbitrations.

A statutory declaration prepared by Graham Schorer (COT spokesperson) on 7 July 2011 was provided to the Victorian Attorney-General, Hon. Robert Clark. This statutory declaration discusses three young computer hackers who phoned Graham to warn him during the 1994 COT arbitrations. The hackers discovered that Telstra and others associated with our arbitrations acted unlawfully towards the COT group. Graham’s statutory declaration includes the following statements:

“After I signed the arbitration agreement on 21st April 1994 I received a phone call after business hours when I was working back late in the office. This call was to my unpublished direct number.

“The young man on the other end asked for me by name. When I had confirmed I was the named person, he stated that he and his two friends had gained internal access to Telstra’s records, internal emails, memos, faxes, etc. He stated that he did not like what they had uncovered. He suggested that I should talk to Frank Blount directly. He offered to give me his direct lines in the his [sic] Melbourne and Sydney offices …

“The caller tried to stress that it was Telstra’s conduct towards me and the other COT members that they were trying to bring to our attention.

“I queried whether he knew that Telstra had a Protective Services department, whose task was to maintain the security of the network. They laughed, and said that yes they did, as they were watching them (Telstra) looking for them (the hackers). …

“After this call, I spoke to Alan Smith about the matter. We agreed that while the offer was tempting we decided we should only obtain our arbitration documents through the designated process agreed to before we signed the agreement.” (See Hacking – Julian Assange File No/3)

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